I traveled really lately on one particular of the planes, I have always been pleased however, this working experience remaining me While using the dilemma, “Why should really I take advantage of this airline?â€. I remaining L.A. to fly to Phoenix I was returning dwelling soon after caring for my sister and required to get household as soon as possible because my husband was hurt in your house. Before the airplane left there were computer challenges and once we landed the ramp wouldn’t open we needed to be “towed †to a different gate. “We did not disembark in the airplane right up until the last demand my following flight. I understand that you'll find issues that take place but the service was Less than standards. At no time did any person say we've been sorry, apart from the pilot explained, “Perfectly I don’t determine what to convey items occur, I suppose sorry could be excellent.
I a short while ago flew back again from Raleigh Durham to LA airport. It absolutely was 5 hrs. Of distress for me To place up having a crying twenty month old about the flight.
The nine/15/fifteen, it's going to acquire a while to become neglected. Setting up with One more hold off inside our flight, which theoretically would leave Orlando 19: 40h, and soon after hrs of delay, all over again as a result of issues with the aircraft, the commander warned us that maybe the plane would not get off because of probable structural challenge with the luggage door with the aircraft as well as door was opened to Anybody who planned to go away the aircraft.
getting in contact with an actual individual at AA shopper service is next to unachievable. The Internet site record a telephone number, which can be for cargo Which only references a Internet site that is certainly no help in any respect.
The complete reverse is your personnel Liibide (sorry I didn’t get the spelling of his name). I wait to call him a Buyer Service Rep. He did help me with a few challenges I'd on my outgoing flight but fundamentally was of no help whatsoever with my return flight.
Their service is go now horrendous. Just after I did not capture a connecting flight to my grandmother’s funeral because they only had 1 mechanic in your complete airport, they agreed to purchase my lodge charges. Having said that, it took them three months to get again to me, and by the point I acquired the Check out, it experienced already been cancelled.
I do know we need to be far more very careful when put our tickets on the web to the eleventh. I don’t know why, we created just a big miscalculation with traveling date.
Or simply a location to keep. 7 cell phone calls later on and visits having a rep from AA we lastly have a mention of we will get you on the flight for the subsequent day. BUT now in which are we going to remain or reservation is up and have previously spent our vacation money.
was in Haiti August seventeenth,went on the airport 11-30am and also the flight was to depart with the US at 1pm and was instructed I HAD MISSED MY FLIGHT.But was not provided any essentive to remain for the following day,and was compelled to obtain An additional tickert for August twenty third at my expence.I Practically dropped my occupation on account of tht,they sold my seat and set me at an predicted expencies of which I Demand from customers To generally be COMPANCERTATED FOR THE MONEY Shed,WAGES Misplaced.
When there was a couple of half hour to land I observed the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in precisely the same moment And that i simply call him and she or he recurring that we actually should be there. In this second he said “you should, don´t get worried, I´m not anxious anymore, which means you shouldn´t be concerned anymoreâ€.
I am a loyal shopper and Despite my yrs of loyalty if I used to be 5 minutes late there would be no lee way for me to board a airplane.
I can't get the grievance segment from the American Airways Internet site to operate. So This is actually the only area i can find to submit my details prior to mailing it to the cooperate Business office.
my grand mom take a flight from Ecuador 2/eighteen/sixteen (cease in Miami)in path to Big apple,when she was ready to receive her luggage what a shock she got!!her baggage was broken and anyone inside of steal some very good that was within,also the zipper was violated(broken)she misplaced in items that she carry it to my spouse and children With all the Price about $350 when she knowledgeable what comes about in AA counter in JFK NY they made available to replaced her completely new luggage by having an made use of and outdated one that appears like they get in the rubbish!!.also they mentioned that to fix normally takes about four weeks!
I come across it terrible to acquire my luggage go missing in Miami on both equally leaving and returning flights. I expect to be contacted promptly on how we could arrive at an settlement about this. I might be carrying out a adhere to up.